Apr 16, 2008

Reliance Broadnet Review






Finally 6 months after applying for the connection i finally got it.I live in delhi and got the connection through a CAT5e cable coming into my house. One can connect the cable directly to the ethernet port in the computer but i also had opted for the telephone service so i received a media terminal adapter i.e. an "innomedia mta" which has 2 lan ports 1 wan port (where the reliance cable goes in) and one telephone port.
A.
Battery LED
B. On/Off switch
C. Power
D. Restore button
E. WAN port
F. LAN ports
G. RJ-11 port

It even has a 4 hour battery backup
innomedia mta
SPEED

Now about the internet service , the speeds that you get the highest in india i.e. if you opt for 2 mbps you will surely get two mbps and spikes every 5 secs to 3 to 4 mbps.This is all posible due to the fibre optic cables right to our building clusterand if you download any thing from reliance's website you'll get speed of upto 10 mbps.But i must tell you the ping is higher than mtnl broadband.

UPTIME
After using it for two months it was down just two times and that too only for a few hours.
Although their telephone service is crap.

CUSTOMER CARE
They are just a bunch of idiots sitting in mumbai who don't even know about the internet plans they are offering.

MY PLAN
monthly charge RS 299
Speed 2000kbps
free usage 1 GB
Extra usage 90 paisa/MB

PROS
Fastest internet service I have ever used .
Ease of connectivity through ethernet cable.
High uptime.
fibre optics-so ready for speeds upto 100 mbps

CONS
Pathetic customer care
you need to login every 6 hours on their website as it automatically logs you out.
They do not provide wireless routers.
No USB connectivity.

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